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The
following appeared in The Wall Street Journal on May 10, 2005.
Purpose and Profit Go Together
By STEVE CASE
I recently spoke before a gathering of ambitious, dynamic
entrepreneurs whose goal is nothing less than to transform
American society. Their passion and vision reminded me of
the spirit that surrounded AOL's birth, yet this was not a
dot-com audience.
Instead, the 600 participants came from the dot-org community
-- that is, nonprofit organizations ranging from children's
centers to women's collectives to homeless shelters. They
had united from across the globe under the banner of the Social
Enterprise Alliance (SEA), which is catalyzing the growth
of nonprofit organizations running for-profit ventures to
finance social change.
Of course, such revenue generating nonprofits aren't new --
think Goodwill shops and Girl Scout cookies. In fact, the
U.S. nonprofit sector's commercial activities generate billions
in revenue each year. But today, more than ever, nonprofits
are finding that earning income is an imperative, not an afterthought.
It provides the financial foundation they need to bring about
meaningful social progress.
Many groups are turning to this model because competition
for philanthropic dollars is rising faster than the dollars
themselves. Too often, nonprofits with terrific programs to
feed the hungry or house the homeless are barely scraping
by instead of expanding their operations. Trapped in perpetual
supplicant mode, many are forced to engage in what Michael
Shuman and Merrian Fuller, two leaders in the social enterprise
community, have called a "fund-raising arms race,"
where talented leaders spend more and more of their time chasing
money instead of changing the world.
The social entrepreneurs I have met believe that creating
their own unrestricted wealth is the necessary solution. It
will give them the means and muscle to serve more people more
effectively and enhance their ability to recruit the best
people for their staff and boards. Moreover, many of the attributes
of well-run businesses -- such as discipline, accountability,
planning processes, and a more entrepreneurial culture --
can strengthen their organizations overall.
The obstacles to running a business are great, especially
in the nonprofit world. But there are many inspiring models
that show how it can be done. Some may devise a product or
service that also advances a social mission, as National Geographic
does with its magazine. Others may forge win-win partnerships
with private-sector companies, as hunger-fighting Share Our
Strength has done with kitchenware maker Calphalon. Still
others might launch a business whose revenues can underwrite
a social service, like New York-based Greyston Bakery, whose
brownie sales help finance the Greyston Foundation's community
development programs. The key is ensuring that the enterprise
is at the core of the mission, with the same commitment of
talent, time and resources going toward the business as to
the cause.
Both privately and through the Case Foundation, I've been
working to encourage a climate where social enterprise investments
can flourish. I've tried to lead by example in my home state
of Hawaii -- investing in businesses that are socially active,
supporting social enterprise training for nonprofit executives,
and funding the University of Hawaii's business plan competition
so that it includes a social enterprise category to support
tomorrow's innovative nonprofit leaders.
In a larger sense, though, in Hawaii and beyond, I'm trying
to promote a new paradigm for giving back to the community.
Too many people still act as if the private sector and the
social sector should operate on different axes, where one
is all about making money and the other about serving society.
A better approach is to integrate these missions, with businesses
that are "not-only-for-profit" and social service
groups with their own earned income all contributing to positive,
durable, significant social change.
Last month, for example, I launched a company, Revolution,
which will help build businesses that empower consumers --
especially in health care. Yes, it's for-profit. But if Revolution
builds clinics where a sick child can be seen quickly and
affordably on a Sunday, or a health portal where consumers
can get reliable information about health-care providers,
or tools to manage health-care spending, we think the public
good will be served as well.
The real strength of organizations in this "sector-blending"
space is that they don't just balance competing goals -- they
try to maximize both. Whether you're running a business that
also serves a valuable social objective, or running a nonprofit
that earns part of its income through viable commercial activity,
purpose and profit aren't zero-sum, they're mutually reinforcing.
And together, these investments pay dividends to the community
as a whole -- because everyone, after all, has a stake in
a more hopeful, supportive and just society.
Mr. Case is the co-founder of AOL, founder of Revolution,
and the chairman of The Case Foundation.
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